Online Solutions

Website Design Services

Our in-house web design team has over 15 years of experience in designing website and E-commerce solutions.

Please contact us to discuss your own requirements in detail.

Commplex Solutions Ltd
29 Maxwell Road
Woodston
Peterborough
PE2 7JE
UK

Tel: 0845 034 5820

e-mail: sales@commplexsolutions.co.uk 


Registration of .uk Domain Names

We are an official Channel Partner of Nominet UK and can register domain names in the .uk domain namespace directly with Nominet.

Nominet are the not-for-profit organisation responsible for the .uk Domain Registry and are the guardian of the UK domain namespace. 

We are an official Nominet Member and also act as an official Nominet Registrar. Nominet Registrars register domain names with Nominet on behalf of their customers. 

Please contact us for all your domain name requirements, such as registering new domain names or amending details of the domain names you already have registered via us.


Domain Name Registration Pricing.

Pricing for .uk domain names is as follows:

- Registration 30.
- Renewal for 12 months 30.
- Database amendments, such as change of nameserver or contact details 10.
- Transfer to another Tagholder 10.
- Price changes for new registrations will be advised on this website and confirmed to customers prior to acceptance of order.
- Price changes for renewals and other services will be notified to existing customers in writing at least 1 month in advance of any change.


Customer Service Level Commitments for Domain-related Services.

We provide the following services to customers in regard to .uk domain names, in addition to those detailed in the section on pricing above:

- errors or omissions in our entering of domain-related data will be corrected promptly and will not be chargeable.
- all enquiries and requests should be directed to the phone numbers shown on this website or to sales@commplexsolutions.co.uk 
- we attempt to respond to all customer enquiries and requests within two working days.
- we notify all customers at least 45 days in advance of domain name renewal dates.


Complaints Procedure.

In the event of a customer wishing to make a complaint they should use the following procedure:

- write to the Managing Director at the postal address published on this website.
- phone using the numbers shown on this website and ask to speak to the Managing Director.
- e-mail sales@commplexsolutions.co.uk asking to be contacted by the Managing Director.
- all complaints will be dealt with promptly and in confidence.


Procedure for Reporting Abuse.

To report to us any form on Internet Abuse please use the following procedure:

- write to the Managing Director at the postal address published on this website.
- phone using the numbers shown on this website and ask to speak to the Managing Director.
- e-mail sales@commplexsolutions.co.uk asking to be contacted by the Managing Director.
- all complaints will be dealt with promptly and in confidence.


Governing Body. 

Registration services for domain names may be subject to additional terms and conditions as laid down by the governing body:

- Registrant terms: www.nominet.org.uk/registrants/aboutdomainnames/legal/terms/
- Domain dispute policy: www.nominet.org.uk/disputes/drs/policy/
- Further information: www.nominet.org.uk


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